Privacy Policy
Last updated: August 25, 2026
60-Second Response System ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.
1. Information We Collect
We collect information you provide directly to us, including:
- Business Information: Company name, contact name, email address, phone number, business address, and service areas.
- Account Information: Email address, password, and payment details when you sign up for our services.
- Integration Data: Information from connected platforms such as Facebook, Google Business Profile, and your CRM, when you authorize these connections.
- Usage Data: Information about how you interact with our website and services, including IP address, browser type, and pages visited.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process transactions and send related billing information
- Respond to your comments, questions, and customer service requests
- Send you technical notices, updates, and administrative messages
- Improve our website and services based on your feedback and usage
- Monitor and analyze usage patterns and trends
3. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
4. Sharing Your Information
We may share your information in the following situations:
- Service Providers: With third-party vendors who perform services on our behalf, such as payment processing and analytics.
- Legal Compliance: If required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. We may retain certain information after your account is closed to comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Privacy Rights
Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, please contact us using the information provided below.
8. Children's Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13.
9. SMS (Text) Communications
By checking the SMS consent box and providing your phone number, you agree to receive recurring automated text messages and calls from MMK Industries LLC d/b/a 60-Second Response System™ at the number provided. The following details apply to our SMS program:
- Opt-In: You opt in by checking the "Yes, text me reminders" box and submitting your phone number through our sign-up form. Consent is not a condition of registration.
- Use Case Scenarios: Message types include reminders, follow-ups, and occasional offers related to your account and our services.
- Message Frequency: Message frequency varies based on your account activity and the use case scenarios above. You may receive recurring automated messages as reminders, follow-ups, and occasional offers.
- Opt-Out: Reply STOP to opt out anytime. Reply Help for help. Message and data rates may apply.
- No Sharing: We do not sell your personal information, including your mobile number, to third parties. Your mobile number is used solely to deliver the SMS communications described above.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this policy periodically for any updates.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at: